Bridging the gap: Toward inclusive tourism in the Banská Bystrica region of Slovakia

dc.contributor.authorMarčeková, Radka
dc.contributor.authorŠebová, Ľubica
dc.contributor.authorLazurová, Izabela
dc.contributor.authorLiberdová, Rebeka
dc.date.accessioned2025-11-21T10:26:02Z
dc.date.available2025-11-21T10:26:02Z
dc.date.issued2025
dc.descriptionIn: Tourism and Hospitality. Basel : Multidisciplinary Digital Publishing Institute, 2025. ISSN 2673-5768. Vol. 6, no. 4 (2025), pp. 1-18.
dc.description.abstractThis study examines the accessibility of tourism facilities in the Banská Bystrica region of Slovakia for visitors with disabilities and explores the attitudes of service providers toward inclusive tourism. Accessibility remains a key challenge in developing equitable tourism services, and this research aims to evaluate the current state of barrier-free infrastructure while identifying opportunities for improvement. A survey of 45 tourism facilities was conducted to assess compliance with accessibility standards, revealing that only 22.22% of the facilities meet the required criteria. To complement these findings, structured interviews with representatives from eight facilities were carried out, with responses analyzed using ATLAS.ti software (Version 24.0.0) to visualize patterns through diagrams and Sankey networks. The results highlight significant shortcomings in physical accessibility as well as mixed attitudes of service providers toward the needs of disabled visitors. The study concludes that while awareness of inclusive practices is growing, substantial efforts are still required to improve infrastructure and foster positive engagement from service providers. These findings provide valuable insights for policymakers, tourism stakeholders, and service operators, offering practical recommendations for enhancing accessibility and promoting a more inclusive tourism environment in the region.
dc.description.sponsorshipVEGA 1/0360/23 Cestovný ruch novej generácie - zodpovedný a konkurencieschopný rozvoj cieľových miest na Slovensku v post-COVID ére
dc.identifier.doihttps://doi.org/10.3390/tourhosp6040193
dc.identifier.issn2673-5768
dc.identifier.urihttps://repo.umb.sk/handle/123456789/987
dc.language.isoen
dc.publisherMultidisciplinary Digital Publishing Institute : Basel
dc.rightsCC BY Creative Commons Attribution 4.0. International
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.subjectcestovný ruch
dc.subjectturizmus
dc.subjecttourism
dc.subjectzariadenia cestovného ruchu
dc.subjecttourism facilities
dc.subjectinklúzia
dc.subjectinclusion
dc.titleBridging the gap: Toward inclusive tourism in the Banská Bystrica region of Slovakia
dc.typeArticle
dc.typeinfo:eu-repo/semantics/article

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